Ensure the power is turned off and the wand is in a normal vacuuming position as shown and retry adjusting the dual mode between hard floor and carpet positions.
Dyson doesn t work on carpet mode only on floor.
Your machine will only adapt to different floors when the high torque cleaner head is attached and it s in auto mode.
To vacuum with the brush bar turned off eg.
For best cleaning performance dyson recommends the following cleaner settings.
Dyson vacuum cleaners require constant airflow through them to work and a full bin can stop this from happening.
A constant white light indicates the chosen setting has been activated.
Of course it doesn t compare in performance to a top of the line dyson like the v10 absolute but for quick clean ups which is what most of us want from our stick vacs the.
Why isn t my dyson v11 vacuum adapting to different floors.
If in doubt consult a qualified electrician.
Auto carpet height adjustment doesn t work sun dec 19 2010 10 16 pm that s very surprising to hear most people report excellent service from dyson s helpline in or out of the warranty period.
If the machine is powered on and the head is in erp max mode it will be difficult to change the floor mode of the cleaner head.
The company s built it s reputation on high customer satisfaction.
Make sure there s no dirt lodged in the top part of the bin.
This floor tool scratches the hard floor even with the brush mode on i have taken this video to explain how it scratches the hard floor it works fine on carpet though.
Dyson vacuums usually have a setting for cleaning bare hardwood floors and one for cleaning carpets if you re cleaning a carpet be sure the to select the height setting for that function.
If you have ruled out an electrical problem in your house then firstly check your dyson s fuse only replace it with a 13a fuse which is usually brown in colour.
I have a dyson dc25 and the swivel head lock won t lock which makes the swivel stay up off the carpet floor christine huber 06 28 2018 reply i was taking apart the vacuume to fix it and i have one part i don t know how to put back on.
Some dyson vacuums have removable cleaner heads and if the head isn t locked into position the motor that powers the brush bar won t operate.
Your machine works independently and doesn t connect to the dyson link app.